chk88 Privacy Policy — How We Handle Your Data
Your privacy matters to us. This policy explains what personal information chk88 collects, how we use it, who we share it with, and the rights you hold as a player on our platform.
Introduction
Last updated: January 2026This Privacy Policy ("Policy") describes how chk88 ("we", "us", "our") collects, processes, stores, and shares personal information about you ("Player", "User", "you") when you access or use the chk88 website available at chk88.org and all associated services, including our online casino games, sports betting markets, live dealer tables, and promotional programmes.
By using chk88 you agree to the collection and use of your personal information as described in this Policy. If you do not agree to this Policy, please do not use the platform. We may update this Policy from time to time; the date at the top of this page indicates when the Policy was last revised. Continued use of chk88 after a Policy update constitutes your acceptance of the revised terms.
This Policy applies to all players registered on chk88, including players based in Dhaka, Chittagong, Sylhet, Khulna, Rajshahi, Barishal, Rangpur, Mymensingh, Cox's Bazar and all other locations across Bangladesh. It applies regardless of the device you use — Android phone, iOS phone, tablet, or desktop browser — when accessing chk88.org.
Privacy at a Glance
Six key points about how chk88 handles your personal information.
1. Information We Collect
chk88 collects personal information in three main ways: information you provide directly, information generated automatically by your use of the platform, and information received from third-party payment providers. The categories below detail each type.
We do not knowingly collect personal information from individuals under the age of 21. If you believe a minor has registered on chk88 or provided their personal data, please contact our support team immediately so that we can take appropriate action.
2. How We Use Your Information
chk88 processes your personal information only where we have a lawful basis to do so. The primary purposes for which we use your data are as follows.
- Account management: to create and maintain your chk88 player account, verify your identity and age, process your deposits and withdrawals, and manage your bonus entitlements.
- Legal and regulatory compliance: to fulfil age verification obligations, anti-money laundering (AML) requirements, KYC procedures, and to respond to lawful requests from regulatory or law enforcement authorities.
- Fraud prevention and platform security: to detect and investigate suspicious activity, prevent cheating, collusion, and bonus abuse, and to protect the integrity of the platform and other players.
- Service improvement: to analyse how players use the platform, identify technical issues, optimise game loading speeds for Bangladesh mobile data connections, and improve the overall product experience.
- Communications: to send you account-related notifications (password resets, deposit confirmations, withdrawal updates, KYC requests) and, where you have opted in, promotional communications about bonus offers and new game releases.
chk88 does not use your personal data for automated decision-making that produces significant legal effects without human review. Fraud flagging and account review processes involve human oversight before any account action is taken.
3. Sharing of Your Information
chk88 does not sell your personal information to any third party. We share data only in limited circumstances and always with appropriate safeguards in place.
In the event that chk88 undergoes a merger, acquisition, or sale of all or part of its business assets, player data may form part of the transferred assets. Players will be notified via the chk88.org website of any such change and the privacy implications before it takes effect.
4. Cookies and Tracking Technologies
chk88 uses cookies and similar tracking technologies to operate the platform and improve your experience. Cookies are small text files placed on your device when you visit a website. The types of cookies we use include: session cookies (which expire when you close your browser and are essential for keeping you logged in during your gaming session), analytics cookies (which help us understand how the platform is used in aggregate, without identifying individual players), and security cookies (which help detect suspicious behaviour such as login attempts from unusual locations).
chk88 does not use third-party advertising cookies or share cookie data with advertising networks. We do not run retargeted advertising campaigns using player data. Our analytics are first-party only, meaning data is processed internally and not shared with advertising platforms.
You can manage or disable cookies through your browser settings. Note that disabling session cookies will prevent you from staying logged in to chk88, and some platform features may not function correctly without cookies enabled. Browser instructions for managing cookies vary by browser; consult your browser's help documentation for guidance.
5. Data Retention and Security
chk88 retains your personal data for as long as your account is active and for a period of up to five years following account closure, to comply with legal and regulatory obligations, resolve disputes, and enforce our Terms and Conditions. Transaction records may be retained for longer periods where required by applicable financial regulations. After the applicable retention period, personal data is securely deleted or anonymised.
We use industry-standard technical and organisational security measures to protect your personal data against unauthorised access, disclosure, alteration, or destruction. These measures include SSL encryption for all data transmitted between your device and chk88.org, restricted internal access controls, and regular security reviews. While we take reasonable precautions, no system can be guaranteed to be completely secure. If you have reason to believe that your chk88 account has been compromised, contact our support team immediately.
6. Your Rights
As a player on chk88, you have the following rights with respect to the personal data we hold about you. To exercise any of these rights, contact our support team at [email protected]. We will respond within 72 hours.
- Right of access: You may request a copy of the personal data chk88 holds about you. We will provide this within a reasonable timeframe.
- Right of rectification: If any personal data we hold about you is inaccurate or incomplete, you may request that we correct it.
- Right of erasure: Subject to our legal and regulatory retention obligations, you may request deletion of your personal data. Requests will be assessed on a case-by-case basis.
- Right to restrict processing: In certain circumstances you may ask us to limit how we use your data while a query or complaint is being resolved.
- Right to withdraw consent: Where data processing is based on your consent (for example, receiving promotional emails), you may withdraw that consent at any time. Withdrawal does not affect the lawfulness of processing carried out before the withdrawal.
If you are unsatisfied with how chk88 handles a data-related request or complaint, you may escalate the matter by writing to our support team and requesting senior review. chk88 is committed to resolving privacy concerns promptly and fairly.
7. Changes to This Policy
7. Changes to This Policy
Your continued use of chk88 after any update to this Policy constitutes your acceptance of the revised Policy. If you do not agree to the updated Policy, you should stop using the platform and may request account closure by contacting our support team. We will always keep a copy of the previous version of this Policy available on request.
Visit our About Us page to learn more about chk88, or explore our casino games.